Decagon gives customer-service teams a system for building and improving AI agents
Explore Decagon’s customer-service agents, Agent Operating Procedures, Duet, testing tools and the commercial questions for enterprise buyers.
Articles · page 27
One independent blueprint for each company. Understand the products, audiences, workflows and pricing behind AI businesses.
All 660Agents & support 104Coding & developer tools 36Content & marketing 42Voice & video 23Data & analytics 137Workflow & automation 90Models & infrastructure 177Search & research 21Productivity & office 30660 articles
Descript turns spoken recordings into editable text and finished video
How Descript’s transcript editing, Underlord and audio repair fit a production workflow, with current pricing and practical limits.
Elicit organises research papers into evidence you can inspect
Elicit’s literature research workflow, industry pricing, screening, extraction and alternatives explained for researchers and research teams.
Exa gives AI applications web search and structured research
Exa’s search API, extraction and research agents explained, with usage pricing, a worked workflow and alternatives for developers.
Fireflies.ai connects meeting conversations to business workflows
How Fireflies.ai captures meetings, runs AI Skills and sends insights to other tools, with current pricing, credit costs and limits.
Gamma turns a clear argument into a visual presentation
How Gamma creates presentations and documents, where imports and exports differ, and what its current plans and AI credits cost.
Glean connects enterprise knowledge to search and AI agents
Explore Glean’s enterprise search, connectors, AI agents and pricing approach, with a practical workflow and important Salesforce permission details.
Groq supplies fast inference for interactive AI applications
A practical guide to GroqCloud models, token pricing, tool calling and the tests that reveal whether faster inference improves your product.
Gumloop builds agents that work across business apps
Understand Gumloop’s agents, skills, approval controls and current credit pricing, with a worked customer research workflow and useful alternatives.
Hex turns SQL and Python analysis into shared data apps
An explanation of Hex notebooks, AI agents, data apps and pricing, with a worked conversion-analysis workflow and the checks that keep it trustworthy.
HeyGen turns approved scripts and presenters into repeatable video
How HeyGen’s avatars, AI Studio and video translation work, what the plans cost, and how to evaluate training and localisation workflows.
Intercom connects its Fin AI agent to the helpdesk around customer support
A guide to Intercom and Fin, including outcome pricing, data connectors, support workflows and alternatives for customer service teams.
Jasper turns brand knowledge into repeatable marketing campaigns
How Jasper combines brand context, Canvas and Grid, what Pro and Business cost, and where a marketing team should test the workflow.
Make lets teams map data and AI work through visual automation scenarios
Understand Make’s visual scenarios, bundles, credit pricing, AI connections and error recovery before building a production automation.
Mistral AI combines language models with tools for building document and agent systems
A guide to Mistral’s model portfolio, Studio and document-processing APIs, including current usage prices and a worked extraction architecture.
Notion brings AI into the documents where teams manage work
How Notion AI, agents, meeting notes and connected search work, with current pricing, usage limits and a practical team evaluation.
Otter.ai turns conversations into a shared working record
How Otter.ai records meetings, creates summaries and controls sharing, with current pricing and a practical evaluation for teams.
Perplexity connects web research with answers, projects and finished work
Perplexity’s search, Research mode, Projects, pricing and privacy explained, with a worked briefing workflow and relevant alternatives.
Replicate turns AI models into APIs for media and custom applications
How Replicate predictions, deployments and model pricing fit a real application, including asynchronous jobs, output retention and approved-asset costs.
Replit turns app ideas into working projects with a managed publishing path
How Replit connects its AI agent, database and publishing tools, what a real app still needs, and how to understand subscription and usage costs.
Runway brings video generation and transformation into a creative workspace
A guide to Runway’s video models, Edit Studio, reusable workflows and credit pricing, with a practical way to evaluate production fit.
Sierra builds customer-service agents around business journeys and outcomes
A guide to Sierra’s customer-service agents, Agent Studio, Ghostwriter, outcome-based pricing and implementation tradeoffs.
Surfer connects content planning, optimisation and search monitoring
Understand Surfer’s Content Editor, audits, AI writing and pricing, with a practical page-refresh workflow and the limits of content scores.
ThoughtSpot brings AI conversations to governed business analytics
How ThoughtSpot Spotter, semantic models and Liveboards support self-service analysis, with current pricing and a worked margin-investigation example.